It is the capital and largest city of the autonomous community of Cataloniaas well as the second most populous municipality of Spain. With a population of 1. After merging with the Kingdom of AragonBarcelona continued to be an important city in the Crown of Aragon as an economic and administrative centre of this Crown and the capital of the Principality of Catalonia. Barcelona has a rich cultural heritage and is today an important cultural centre and a major tourist destination.
Sinceit is home to the University of Barcelonawidely considered the most prestigious university in Spain. The headquarters of the Union for the Mediterranean are located in Barcelona. The city is known for hosting the Summer Olympics as well as world-class conferences and expositions and also many international sport tournaments. Barcelona is a major cultural, economic, and financial centre in southwestern Europe as well as the main biotech hub in Spain.
Barcelona is a transport hubwith the Port of Barcelona being one of Europe's principal seaports and busiest European passenger port,  an international airport, Barcelona—El Prat Airportwhich handles over 50 million passengers per year,  an extensive motorway networkand a high-speed rail line with a link to France and the rest of Europe.
Some older sources suggest that the city may have been named after the Carthaginian general Hamilcar Barcawho was supposed to have founded the city in the 3rd century BC,  but there is no evidence that Barcelona was ever a Carthaginian settlement, or that its name in antiquity, Barcinohad any connection with the Barcid family of Hamilcar.
However, this name refers only to FC Barcelonathe football club. The common abbreviated form used by locals is Barna. The origin of the earliest settlement at the site of present-day Barcelona is unclear. The ruins of an early settlement have been found, including different tombs and dwellings dating to earlier than BC.
The first attributes the founding of the city to the mythological Hercules. The second legend attributes the foundation of the city directly to the historical Carthaginian general, Hamilcar Barcafather of Hannibalwho supposedly named the city Barcino after his family in the 3rd century BC,  but there is no historical or linguistic evidence that this is true.
Pomponius Mela  mentions it among the small towns of the district, probably as it was eclipsed by its neighbour Tarraco modern Tarragonabut it may be gathered from later writers that it gradually grew in wealth and consequence, favoured as it was with a beautiful situation and an excellent harbour. Some remaining fragments of the Roman walls have been incorporated into the cathedral. The city was conquered by the Visigoths in the early 5th century, becoming for a few years the capital of all Hispania.
After being conquered by the Arabs in the early 8th century, it was conquered in by Charlemagne 's son Louiswho made Barcelona the seat of the Carolingian " Hispanic March " Marca Hispanicaa buffer zone ruled by the Count of Barcelona. The Counts of Barcelona became increasingly independent and expanded their territory to include all of Cataloniaalthough on 6 JulyBarcelona was sacked by the army of Almanzor. His territories were later to be known as the Crown of Aragonwhich conquered many overseas possessions and ruled the western Mediterranean Sea with outlying territories in Naples and Sicily and as far as Athens in the 13th century.
Barcelona was the leading slave trade centre of the Crown of Aragon up until the 15th century, when it was eclipsed by Valencia. The forging of a dynastic link between the Crowns of Aragon and Castile marked the beginning of Barcelona's decline. It originated from necessities of the state, as did the Bank of Venice and the Bank of Genoa Madrid became the centre of political power whilst the colonisation of the Americas reduced the financial importance at least in relative terms of Mediterranean trade.
The great plague of — halved the city's population. Much of Barcelona was negatively affected by the Napoleonic warsbut the start of industrialisation saw the fortunes of the province improve.Anssumane " Ansu " Fati Vieira born 31 October is a Spanish professional footballer who plays as a left winger for Barcelona and the Spain national team.
He was born in Guinea-Bissau but represents Spain internationally. Born in Guinea-BissauFati moved to HerreraSeville with his family at the age of six, when his older brother Braima signed for Sevilla. His father is ex-footballer Bori Fati, who was from Guinea-Bissau.
After emigrating to Portugalhe set up some teams in the lower leagues. There, he read a story of the Andalusian town Marinaledaa self-declared communist utopia located near Sevillethat was offering work to immigrants. He then settled in the nearby town of Herrerawhere Ansu spent most of his childhood and started his football training. Though born in Guinea-Bissau, Bori has said he is "a Sevillian". After representing local side Herrera and the youth teams of Sevilla, he joined Barcelona 's La Masia inaged ten,   a year after his brother had made the same move.
On 24 JulyFati signed his first professional contract with Barcelona, agreeing to a deal until On 31 Augusthe scored his first professional goal in a 2—2 away draw between Barcelona and Osasuna at the age of 16 years and days, becoming the Barcelona senior team's youngest goalscorer ever and the third-youngest scorer in the history of La Liga. On 14 Septemberin his first career start, Fati became the youngest player in the history of La Liga to score and assist in the same match, at the age of 16 years and days.
Fati scored in the 2nd minute and assisted Frenkie de Jong 's goal in the 7th minute of an eventual 5—2 home win against Valencia. On 23 SeptemberFati was officially promoted to the first team. Fati was originally eligible to represent Guinea-Bissau at international level, but did not represent the nation of his birth at any level.
He was also reportedly eligible for a Portuguese passport through his grandparents' birth in colonial Portuguese Guinea. Fati was granted Spanish citizenship on 20 September  renouncing his Bissau-Guinean citizenship.
From Wikipedia, the free encyclopedia. Spanish professional footballer. See templates for discussion to help reach a consensus.
This article uses Spanish naming customs : the first or paternal family name is Fati and the second or maternal family name is Vieira. Archived from the original on 5 June Retrieved 5 June FC Barcelona.
Retrieved 1 October Bleacher Report. Archived from the original on 15 July Unlike many other football clubs, the supporters own and operate Barcelona. Barcelona is one of the most widely supported teams in the world, and the club has one of the largest social media following in the world among sports teams.
Additionally, players representing the club have won a record number 8 of European Golden Shoe awards. This Barcelona team, which won 14 trophies in just 4 years under Pep Guardiolais considered by some in the sport to be the greatest team of all time.
FC Barcelona had a successful start in regional and national cups, competing in the Campionat de Catalunya and the Copa del Rey. Inthe club won its first trophy, the Copa Macaya, and participated in the first Copa del Rey, losing 1—2 to Bizcaya in the final. He said in a meeting, "Barcelona cannot die and must not die. If there is nobody who is going to try, then I will assume the responsibility of running the club from now on. To celebrate their new surroundings, the club conducted a logo contest the following year.
Carles Comamala won the contest, and his suggestion became the crest that the club still wears — with some minor changes — as of the present day. With the new stadium, Barcelona participated in the inaugural version of the Pyrenees Cupwhich, at the time, consisted of the best teams of LanguedocMidi and Aquitaine Southern Francethe Basque Country and Catalonia; all were former members of the Marca Hispanica region. The contest was the most prestigious in that era.
Carles Comamala played an integral part of the four-time champion, managing the side along with Amechazurra and Jack Greenwell. The latter became the club's first full-time coach in During the same period, the club changed its official language from Castilian to Catalan and gradually evolved into an important symbol of Catalan identity.
For many fans, participating in the club had less to do with the game itself and more with being a part of the club's collective identity.Equilibrant force formula
The match was against local side Terrassa where Barcelona won the match Gamper simultaneously launched a campaign to recruit more club members, and bythe club had more than 20, who helped finance a new stadium.
The club then moved to the new Les Corteswhich they inaugurated the same year. Gamper recruited Jack Greenwell as the first full-time manager in Barcelona's history. After this hiring, the club's fortunes began to improve on the field. On 14 Junein a spontaneous reaction against Primo de Rivera 's dictatorship, the crowd in the stadium jeered the Royal March.
As a reprisal, the ground was closed for six months and Gamper was forced to relinquish the presidency of the club. To kick off the match, local journalist and pilot Josep Canudas dropped the ball onto the pitch from his aeroplane.
A year after winning the championship, on 30 JulyGamper committed suicide after a period of depression brought on by personal and financial problems.Technology Art Stores Access. About us. Cart products. The most important thing is missing: glasses! Shipping country. Ter English British Virg. The product has been added to your cart. The product has been added to favorites.
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One of the most critical periods of the process is the follow-up after purchase: making your customer feel like they've made the right choice as soon as they've bought from you goes a long way to developing your relationship with them. In this regard, we have a lot to learn from a service position that you might not expect: waiters and waitresses. Not only do they interact directly with the customer, research has found that their "follow up" (post purchase) actions can greatly effect the customer's perception of their service, and accordingly, the tip that they leave them.
In a study published in the Journal of Applied Social Psychology, researchers tested the effects that mints had against a control group, where no mints were given, in order to measure their effectiveness in increasing tips. The first group studied had waiters giving mints along with the check, making no mention of the mints themselves.
The second group had waiters bring out two mints by hand, and they mentioned them to the table ("Would anyone like some mints before they leave.
The last group had waiters bring out the check first along with a few mints. A short time afterward, the waiter came back with another set of mints, and let customers know that they had brought out more mints, in case they wanted another. At first glance, the last two groups seem very similar: two mints per-person were brought out, and the waiter mentioned them. In the last test, the only difference was that the waiter brought out the second set of mints after some time had passed, and mentioned that they had done so in case the table would like some more.
The post-purchase follow up with genuine concern for the customer ("I thought you might like more mints. It was the surprise and the perception of the waiter's willingness to follow up post purchase that made customers so happy. That first purchase is especially critical, and the process of creating supporters out of customers doesn't just end with making a great product. Given what we know about the power of following up, what can online businesses do to create a similar kind of customer satisfaction that waiters were able to do with mere mints.
Obviously that follow up freebie (chocolate mint or otherwise) works very well, but what kind of follow-up can be offered. If a simple mint can do this for customers who just paid for a full meal, you can definitely offer some value for free post-purchase, no matter what you're selling. Don't miss our free resource consisting of 75 customer service facts, quotes, and statistics. Consider it our free mint to you.
How might you use follow up "freebies" in your business to increase customer satisfaction and retention post sale. PS: Might we offer you a free e-Book consisting of 75 customer service facts, quotes, and statistics.
Join 76,547 subscribers and get an original essay twice a week. When it comes to customer service, small changes can have a big impact. The results were surprising to say the least. So, what was different. Personalization is Powerful In the last test, the only difference was that the waiter brought out the second set of mints after some time had passed, and mentioned that they had done so in case the table would like some more. Researchers concluded that this "personalization" aspect was what triggered the increased tips.
Good to know, because it means that it's applicable to businesses outside of restaurants. From Buyers to Brand Supporters First impressions go a long way.
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Some of my favorite examples: Free product training and support (includes things like access to a private forum) Free widget or guide that is product related (and not mentioned on the sales page) First time buyer bonus (can literally be anything semi-related) The takeaway is that appreciation doesn't have to be a grand gesture. The goal is to end the experience on a high note, confirming their purchase as the right decision.
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